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Administrative Services Managers

$103.33K Median Salary 0 Job Openings (Annual Projection)

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About This Career

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Reported Job Titles

Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrator, Business Administrator, Business Manager

Career data shown for:

Skills You'll Need

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Abilities

Oral Comprehension

Oral Expression

Written Comprehension

Written Expression

Deductive Reasoning

Near Vision

Speech Clarity

Speech Recognition

Inductive Reasoning

Problem Sensitivity

Category Flexibility

Fluency of Ideas

Information Ordering

Selective Attention

Time Sharing

Originality

Knowledge

Customer and Personal Service

Administration and Management

English Language

Administrative

Computers and Electronics

Personnel and Human Resources

Mathematics

Public Safety and Security

Skills

Active Listening

Reading Comprehension

Time Management

Speaking

Coordination

Critical Thinking

Writing

Negotiation

Management of Personnel Resources

Monitoring

Complex Problem Solving

Judgment and Decision Making

Service Orientation

Social Perceptiveness

Active Learning

Systems Analysis

Instructing

Learning Strategies

Persuasion

Technology Skills

Enterprise resource planning ERP software

Word processing software

Data base user interface and query software

Electronic mail software

Accounting software

Human resources software

Analytical or scientific software

Medical software

Desktop publishing software

Cloud-based data access and sharing software

Internet browser software

Project management software

Spreadsheet software

Content workflow software

Enterprise system management software

Document management software

Customer relationship management CRM software

Office suite software

Operating system software

Data base management system software

Instant messaging software

Financial analysis software

Computer aided design CAD software

Data base reporting software

Object or component oriented development software

Presentation software

Web page creation and editing software

Industrial control software

Process mapping and design software

Information retrieval or search software

Tools

Photocopiers

Personal digital assistant PDAs or organizers

Notebook computers

Desktop computers

Special purpose telephones

Laser fax machine

Mobile phones

Scanners

Desktop calculator

Personal computers

Tablet computers

Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Time Management: Managing one's own time and the time of others.
Speaking: Talking to others to convey information effectively.
Coordination: Adjusting actions in relation to others' actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Negotiation: Bringing others together and trying to reconcile differences.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Instructing: Teaching others how to do something.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Persuasion: Persuading others to change their minds or behavior.

Technology Skills

Enterprise resource planning ERP software: Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft; Oracle PeopleSoft Financials; SAP software
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word
Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Accounting software: Billing software; Bookkeeping software; Intuit QuickBooks; Sage 50 Accounting
Human resources software: ADP Workforce Now
Analytical or scientific software: Statistical analysis software; TapRooT
Medical software: Henry Schein Dentrix; Medical condition coding software; Medical procedure coding software; MEDITECH software
Desktop publishing software: Adobe Systems Adobe InDesign; Microsoft Publisher
Cloud-based data access and sharing software: Dropbox; Google Drive; Microsoft SharePoint
Internet browser software: Web browser software
Project management software: Mavenlink; Microsoft Project
Spreadsheet software: Microsoft Excel
Content workflow software: Atlassian JIRA
Enterprise system management software: IBM Power Systems software
Document management software: Adobe Systems Adobe Acrobat; Filing system software; Records management software; Transcription system software
Customer relationship management CRM software: Blackbaud The Raiser's Edge; Microsoft Dynamics; Salesforce.com Salesforce CRM
Office suite software: Microsoft Office software
Operating system software: Microsoft Windows
Data base management system software: Apache Solr; Elasticsearch; MySQL
Instant messaging software: GroupMe
Financial analysis software: Delphi Technology
Computer aided design CAD software: Autodesk AutoCAD; Autodesk Revit
Data base reporting software: SAP BusinessObjects Crystal Reports
Object or component oriented development software: Oracle Java
Presentation software: Microsoft PowerPoint
Web page creation and editing software: Facebook; Google Sites; LinkedIn; Social media sites
Industrial control software: Industrial Scientific iNET; QuestSuite Professional
Process mapping and design software: Microsoft Visio
Information retrieval or search software: LexisNexis