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Quality Control Systems Managers

$107.56K Median Salary 13.9K Job Openings (Annual Projection) 5.3% Job Growth

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About This Career

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Reported Job Titles

Product Quality Director, Quality and Food Safety Manager, Quality and Process Improvement Manager, Quality Assurance Director (QA Director), Quality Assurance Manager (QA Manager), Quality Control Manager (QC Manager), Quality Control Supervisor (QC Supervisor), Quality Director, Quality Manager, Quality Systems Director

Career data shown for:

Skills You'll Need

Click on skills to find related courses.

Abilities

Problem Sensitivity

Deductive Reasoning

Inductive Reasoning

Near Vision

Oral Comprehension

Oral Expression

Written Comprehension

Written Expression

Speech Clarity

Flexibility of Closure

Information Ordering

Far Vision

Fluency of Ideas

Perceptual Speed

Speech Recognition

Category Flexibility

Mathematical Reasoning

Number Facility

Speed of Closure

Originality

Visual Color Discrimination

Knowledge

Production and Processing

Education and Training

English Language

Chemistry

Customer and Personal Service

Administration and Management

Mathematics

Engineering and Technology

Public Safety and Security

Computers and Electronics

Personnel and Human Resources

Skills

Judgment and Decision Making

Quality Control Analysis

Reading Comprehension

Active Listening

Monitoring

Speaking

Writing

Complex Problem Solving

Coordination

Critical Thinking

Systems Evaluation

Active Learning

Systems Analysis

Time Management

Instructing

Management of Personnel Resources

Operations Monitoring

Persuasion

Social Perceptiveness

Learning Strategies

Mathematics

Negotiation

Service Orientation

Technology Skills

Data base user interface and query software

Desktop communications software

Analytical or scientific software

Industrial control software

Program testing software

Compliance software

Spreadsheet software

Risk management data and analysis software

Content workflow software

Electronic mail software

Document management software

Enterprise resource planning ERP software

Enterprise application integration software

Office suite software

Operating system software

Word processing software

Object or component oriented development software

Internet browser software

Presentation software

Project management software

Process mapping and design software

Tools

Laboratory diluters

Titration equipment

Spectrometers

Notebook computers

pH meters

Gas chromatographs

Benchtop centrifuges

Moisture balances

Inkjet printers

Liquid chromatographs

Portable data input terminals

Extracting equipment for laboratories

Instrumentation for capillary electrophoresis

Analytical balances

Microplate readers

Infrared spectrometers

Immunology analyzers

Personal computers

Abilities

Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision: The ability to see details at close range (within a few feet of the observer).
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Speech Clarity: The ability to speak clearly so others can understand you.
Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Far Vision: The ability to see details at a distance.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Perceptual Speed: The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Speech Recognition: The ability to identify and understand the speech of another person.
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Visual Color Discrimination: The ability to match or detect differences between colors, including shades of color and brightness.

Knowledge

Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Chemistry: Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Engineering and Technology: Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Skills

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking: Talking to others to convey information effectively.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination: Adjusting actions in relation to others' actions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Time Management: Managing one's own time and the time of others.
Instructing: Teaching others how to do something.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Operations Monitoring: Watching gauges, dials, or other indicators to make sure a machine is working properly.
Persuasion: Persuading others to change their minds or behavior.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics: Using mathematics to solve problems.
Negotiation: Bringing others together and trying to reconcile differences.
Service Orientation: Actively looking for ways to help people.

Technology Skills

Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Desktop communications software: Edmodo
Analytical or scientific software: Statistical analysis software; TapRooT
Industrial control software: Industrial Scientific iNET; QuestSuite Professional
Program testing software: Selenium
Compliance software: ESS Compliance Suite; Mannus Compliance: EHS; Primatech AUDITWorks
Spreadsheet software: Microsoft Excel
Risk management data and analysis software: ArcSight Enterprise Threat and Risk Management; McAfee Enterprise Security Manager
Content workflow software: Atlassian JIRA
Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Document management software: Adobe Systems Adobe Acrobat; Filing system software; Records management software; Transcription system software
Enterprise resource planning ERP software: Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft; Oracle PeopleSoft Financials; SAP software
Enterprise application integration software: Electronic Data Interchange EDI systems
Office suite software: Microsoft Office software
Operating system software: Microsoft Windows
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word
Object or component oriented development software: Oracle Java
Internet browser software: Web browser software
Presentation software: Microsoft PowerPoint
Project management software: Mavenlink; Microsoft Project
Process mapping and design software: Microsoft Visio

Tools

Laboratory diluters: Dilution systems
Titration equipment: Automatic titrators
Spectrometers: Spectroscopes
Notebook computers: Laptop computers
pH meters: pH monitors
Gas chromatographs: Gas chromatographs GC
Benchtop centrifuges:
Moisture balances: Laboratory moisture balances
Inkjet printers: Poster printers
Liquid chromatographs: Liquid chromatographs LC
Portable data input terminals: Data acquisition equipment; Data loggers
Extracting equipment for laboratories: Supercritical fluid extractors
Instrumentation for capillary electrophoresis: Capillary electrophoresis systems
Analytical balances: Electronic balances
Microplate readers: Enzyme-linked immunosorbent assay ELISA plate readers
Infrared spectrometers: Near infrared spectrometers
Immunology analyzers: Immuno-chemistry analyzers
Personal computers:

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