Careers > Medical and Health Services Managers

Medical and Health Services Managers

$104.83K Median Salary 51.8K Job Openings (Annual Projection) 32.5% Job Growth

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About This Career

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Reported Job Titles

Cancer Center Director, Clinical Director, Health Information Management Director (HIM Director), Health Information Manager (HIM Manager), Healthcare System Director, Medical Records Director, Medical Records Manager, Mental Health Program Manager, Nurse Manager, Nursing Director

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Skills You'll Need

Click on skills to find related courses.

Abilities

Oral Comprehension

Written Comprehension

Deductive Reasoning

Inductive Reasoning

Oral Expression

Problem Sensitivity

Speech Clarity

Written Expression

Speech Recognition

Near Vision

Information Ordering

Category Flexibility

Fluency of Ideas

Originality

Knowledge

Administration and Management

English Language

Customer and Personal Service

Personnel and Human Resources

Education and Training

Computers and Electronics

Administrative

Mathematics

Medicine and Dentistry

Economics and Accounting

Law and Government

Psychology

Public Safety and Security

Skills

Critical Thinking

Speaking

Active Listening

Complex Problem Solving

Judgment and Decision Making

Management of Personnel Resources

Monitoring

Reading Comprehension

Social Perceptiveness

Time Management

Writing

Active Learning

Coordination

Instructing

Negotiation

Persuasion

Service Orientation

Systems Evaluation

Operations Analysis

Systems Analysis

Learning Strategies

Management of Financial Resources

Management of Material Resources

Technology Skills

Medical software

Data base user interface and query software

Analytical or scientific software

Enterprise resource planning ERP software

Categorization or classification software

Business intelligence and data analysis software

Document management software

Project management software

Electronic mail software

Accounting software

Graphics or photo imaging software

Development environment software

Data base management system software

Web page creation and editing software

Calendar and scheduling software

Spreadsheet software

Video conferencing software

Customer relationship management CRM software

Cloud-based data access and sharing software

Word processing software

Financial analysis software

Sales and marketing software

Data base reporting software

Human resources software

Materials requirements planning logistics and supply chain software

Compliance software

Geographic information system

Enterprise system management software

Access software

Communications server software

Desktop publishing software

Enterprise application integration software

Office suite software

Operating system software

Computer aided design CAD software

Charting software

Transaction security and virus protection software

Object or component oriented development software

Internet browser software

Backup or archival software

Presentation software

Process mapping and design software

Information retrieval or search software

Inventory management software

Tools

Scanners

Notebook computers

Desktop computers

Personal computers

Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Speech Clarity: The ability to speak clearly so others can understand you.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Speech Recognition: The ability to identify and understand the speech of another person.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Knowledge

Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Medicine and Dentistry: Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Speaking: Talking to others to convey information effectively.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Time Management: Managing one's own time and the time of others.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Coordination: Adjusting actions in relation to others' actions.
Instructing: Teaching others how to do something.
Negotiation: Bringing others together and trying to reconcile differences.
Persuasion: Persuading others to change their minds or behavior.
Service Orientation: Actively looking for ways to help people.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Operations Analysis: Analyzing needs and product requirements to create a design.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Financial Resources: Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources: Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Technology Skills

Medical software: Henry Schein Dentrix; Medical condition coding software; Medical procedure coding software; MEDITECH software
Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Analytical or scientific software: Statistical analysis software; TapRooT
Enterprise resource planning ERP software: Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft; Oracle PeopleSoft Financials; SAP software
Categorization or classification software: Drug coding software
Business intelligence and data analysis software: BrightEdge; Conductor Searchlight; IBM Digital Analytics; Searchmetrics Suite
Document management software: Adobe Systems Adobe Acrobat; Filing system software; Records management software; Transcription system software
Project management software: Mavenlink; Microsoft Project
Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Accounting software: Billing software; Bookkeeping software; Intuit QuickBooks; Sage 50 Accounting
Graphics or photo imaging software: SmugMug Flickr
Development environment software: Adobe Systems Adobe Creative Suite
Data base management system software: Apache Solr; Elasticsearch; MySQL
Web page creation and editing software: Facebook; Google Sites; LinkedIn; Social media sites
Calendar and scheduling software: Appointment scheduling software
Spreadsheet software: Microsoft Excel
Video conferencing software: Teleconferencing software
Customer relationship management CRM software: Blackbaud The Raiser's Edge; Microsoft Dynamics; Salesforce.com Salesforce CRM
Cloud-based data access and sharing software: Dropbox; Google Drive; Microsoft SharePoint
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word
Financial analysis software: Delphi Technology
Sales and marketing software: Google Ads; HubSpot software; Marketo Marketing Automation
Data base reporting software: SAP BusinessObjects Crystal Reports
Human resources software: ADP Workforce Now
Materials requirements planning logistics and supply chain software: Production scheduling software
Compliance software: ESS Compliance Suite; Mannus Compliance: EHS; Primatech AUDITWorks
Geographic information system: ESRI ArcView; Geographic information system GIS systems
Enterprise system management software: IBM Power Systems software
Access software: Citrix cloud computing software
Communications server software: IBM Domino
Desktop publishing software: Adobe Systems Adobe InDesign; Microsoft Publisher
Enterprise application integration software: Electronic Data Interchange EDI systems
Office suite software: Microsoft Office software
Operating system software: Microsoft Windows
Computer aided design CAD software: Autodesk AutoCAD; Autodesk Revit
Charting software: Aeronautical charts
Transaction security and virus protection software: McAfee; NortonLifeLock cybersecurity software
Object or component oriented development software: Oracle Java
Internet browser software: Web browser software
Backup or archival software: Veritas NetBackup
Presentation software: Microsoft PowerPoint
Process mapping and design software: Microsoft Visio
Information retrieval or search software: LexisNexis
Inventory management software: Assisi Software Assisi Inventory

Tools

Scanners: Data input scanners
Notebook computers: Laptop computers
Desktop computers:
Personal computers:

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