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Equal Opportunity Representatives and Officers

$71.69K Median Salary 30K Job Openings (Annual Projection) 6.2% Job Growth

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About This Career

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Reported Job Titles

Affirmative Action Officer (AA Officer), Civil Rights Investigator, Civil Rights Representative, Complaint Investigations Officer, Equal Employment Opportunity Officer (EEO Officer), Equal Employment Opportunity Representative (EEO Representative), Equal Opportunity Specialist

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Skills You'll Need

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Abilities

Written Comprehension

Oral Comprehension

Inductive Reasoning

Oral Expression

Problem Sensitivity

Written Expression

Deductive Reasoning

Speech Recognition

Speech Clarity

Information Ordering

Near Vision

Category Flexibility

Flexibility of Closure

Fluency of Ideas

Speed of Closure

Knowledge

Law and Government

English Language

Personnel and Human Resources

Customer and Personal Service

Sociology and Anthropology

Administration and Management

Administrative

Education and Training

Skills

Active Listening

Reading Comprehension

Critical Thinking

Social Perceptiveness

Speaking

Writing

Active Learning

Complex Problem Solving

Judgment and Decision Making

Monitoring

Persuasion

Systems Analysis

Systems Evaluation

Coordination

Service Orientation

Learning Strategies

Negotiation

Time Management

Technology Skills

Spreadsheet software

Presentation software

Human resources software

Compliance software

Office suite software

Analytical or scientific software

Data base user interface and query software

Electronic mail software

Cloud-based data access and sharing software

Operating system software

Word processing software

Tools

Personal digital assistant PDAs or organizers

Notebook computers

Desktop calculator

Special purpose telephones

Desktop computers

Personal computers

Abilities

Written Comprehension: The ability to read and understand information and ideas presented in writing.
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Speech Recognition: The ability to identify and understand the speech of another person.
Speech Clarity: The ability to speak clearly so others can understand you.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision: The ability to see details at close range (within a few feet of the observer).
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.

Knowledge

Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sociology and Anthropology: Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Persuasion: Persuading others to change their minds or behavior.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Coordination: Adjusting actions in relation to others' actions.
Service Orientation: Actively looking for ways to help people.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Negotiation: Bringing others together and trying to reconcile differences.
Time Management: Managing one's own time and the time of others.

Technology Skills

Spreadsheet software: Microsoft Excel
Presentation software: Microsoft PowerPoint
Human resources software: ADP Workforce Now
Compliance software: ESS Compliance Suite; Mannus Compliance: EHS; Primatech AUDITWorks
Office suite software: Microsoft Office software
Analytical or scientific software: Statistical analysis software; TapRooT
Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Cloud-based data access and sharing software: Dropbox; Google Drive; Microsoft SharePoint
Operating system software: Microsoft Windows
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word