Careers > Computer User Support Specialists
Computer User Support Specialists
$49.77K Median Salary 0 Job Openings (Annual Projection)
About This Career
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Reported Job Titles
Computer Specialist, Computer Support Specialist, Computer Technician, Desktop Support Technician, Help Desk Analyst, Help Desk Technician, Information Technology Specialist (IT Specialist), Support Specialist, Technical Support Specialist
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Skills You'll Need
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Abilities
Oral Comprehension
Oral Expression
Written Comprehension
Near Vision
Information Ordering
Speech Clarity
Deductive Reasoning
Problem Sensitivity
Speech Recognition
Written Expression
Inductive Reasoning
Finger Dexterity
Category Flexibility
Fluency of Ideas
Knowledge
Computers and Electronics
Customer and Personal Service
English Language
Telecommunications
Engineering and Technology
Public Safety and Security
Skills
Active Listening
Reading Comprehension
Speaking
Complex Problem Solving
Critical Thinking
Writing
Judgment and Decision Making
Active Learning
Systems Analysis
Instructing
Monitoring
Service Orientation
Time Management
Technology Skills
Web platform development software
Data base user interface and query software
Operating system software
Development environment software
Data base management system software
Object or component oriented development software
Enterprise resource planning ERP software
Graphics or photo imaging software
Configuration management software
Project management software
Desktop communications software
Enterprise application integration software
Application server software
Computer aided design CAD software
Business intelligence and data analysis software
Video conferencing software
Word processing software
Transaction security and virus protection software
Backup or archival software
Program testing software
Electronic mail software
Accounting software
Network monitoring software
Desktop publishing software
Video creation and editing software
Internet directory services software
Analytical or scientific software
Web page creation and editing software
Medical software
Filesystem software
Helpdesk or call center software
Enterprise system management software
Access software
Object oriented data base management software
Document management software
Computer based training software
File versioning software
Office suite software
Financial analysis software
Administration software
Data base reporting software
Human resources software
Multi-media educational software
Presentation software
Map creation software
Information retrieval or search software
Spreadsheet software
Metadata management software
Content workflow software
Authentication server software
Expert system software
Network operation system software
Communications server software
Portal server software
Network security or virtual private network VPN management software
Customer relationship management CRM software
Network conferencing software
Transaction server software
Graphical user interface development software
Instant messaging software
Sales and marketing software
Internet protocol IP multimedia subsystem software
Platform interconnectivity software
Requirements analysis and system architecture software
Storage networking software
Industrial control software
License management software
Internet browser software
Calendar and scheduling software
Tools
Hard disk arrays
Floppy disks
Punches or nail sets or drifts
Tape arrays
Special purpose telephones
Wire lug crimping tool
Screwdrivers
Network analyzers
Mainframe computers
Computer tool kits
Notebook computers
Reflectometers
Desktop computers
Power meters