Careers > Counter and Rental Clerks

Counter and Rental Clerks

$35.83K Median Salary 46.8K Job Openings (Annual Projection) 7.9% Job Growth

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About This Career

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Reported Job Titles

Counter Clerk, Counter Service Representative, Leasing Consultant, Rental Agent, Rental Assistant, Rental Associate, Rental Clerk, Rental Counter Clerk, Rental Sales Representative, Video Clerk

Career data shown for:

Skills You'll Need

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Abilities

Oral Comprehension

Oral Expression

Speech Clarity

Speech Recognition

Near Vision

Written Comprehension

Information Ordering

Problem Sensitivity

Selective Attention

Written Expression

Knowledge

Customer and Personal Service

English Language

Administrative

Sales and Marketing

Administration and Management

Mathematics

Skills

Active Listening

Service Orientation

Speaking

Reading Comprehension

Critical Thinking

Social Perceptiveness

Coordination

Monitoring

Time Management

Writing

Technology Skills

Data base user interface and query software

Presentation software

Spreadsheet software

Electronic mail software

Office suite software

Word processing software

Inventory management software

Point of sale POS software

Tools

Security cameras

Bar code reader equipment

Magnetic stripe readers and encoders

Hand trucks or accessories

Screwdrivers

Wire cutters

Cash registers

Stripping tools

Still cameras

Nut drivers

Digital cameras

Delivery trucks

Adjustable widemouth pliers

Desktop computers

Adjustable wrenches

Personal computers

Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
Written Expression: The ability to communicate information and ideas in writing so others will understand.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Coordination: Adjusting actions in relation to others' actions.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management: Managing one's own time and the time of others.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Technology Skills

Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Presentation software: Microsoft PowerPoint
Spreadsheet software: Microsoft Excel
Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Office suite software: Microsoft Office software
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word
Inventory management software: Assisi Software Assisi Inventory
Point of sale POS software: Smart card management software

Tools

Security cameras: Security surveillance cameras
Bar code reader equipment: Bar code readers
Magnetic stripe readers and encoders: Credit card readers
Hand trucks or accessories: Handcarts
Screwdrivers: Mini screwdriver sets
Wire cutters:
Cash registers: Computerized cash registers
Stripping tools: Wire strippers
Still cameras: 35 millimeter cameras
Nut drivers: Magnetic nut drivers; T handle nut drivers
Digital cameras:
Delivery trucks: Heavy trucks; Transport trucks
Adjustable widemouth pliers: Oil filter pliers
Desktop computers:
Adjustable wrenches: Adjustable hand wrenches
Personal computers:

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