Careers > Receptionists and Information Clerks

Receptionists and Information Clerks

$33.96K Median Salary 134K Job Openings (Annual Projection) 4.3% Job Growth

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About This Career

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Reported Job Titles

Clerk Specialist, Front Desk Receptionist, Greeter, Information Assistant (Info Assistant), Medical Receptionist, Member Services Representative (Member Services Rep), Office Assistant, Receptionist, Registration Clerk, Scheduler

Skills You'll Need

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Abilities

Oral Expression
Oral Comprehension
Speech Recognition
Speech Clarity
Written Comprehension
Written Expression
Near Vision
Selective Attention

Knowledge

Customer and Personal Service
Administrative
English Language
Computers and Electronics

Skills

Speaking
Active Listening
Service Orientation
Critical Thinking
Reading Comprehension
Social Perceptiveness
Coordination
Writing

Technology Skills

Electronic mail software
Word processing software
Data base user interface and query software
Medical software
Accounting software
Customer relationship management CRM software
Office suite software
Calendar and scheduling software
Spreadsheet software
Document management software
Desktop publishing software
Network conferencing software
Cloud-based data access and sharing software
Operating system software
Time accounting software
Internet browser software
Presentation software
Mobile messaging service software

Tools

Premise branch exchange PBX systems
Franking or postage machines
Photocopiers
Scanners
Typewriters
Filing cabinets or accessories
Special purpose telephones
Dictation machines
Public address systems
Pocket calculator
Magnetic stripe readers and encoders
Laser fax machine
Desktop computers
Personal computers