Careers > General and Operations Managers

General and Operations Managers

$98.1K Median Salary 229.6K Job Openings (Annual Projection) 9.4% Job Growth

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About This Career

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Reported Job Titles

Business Manager, Center Manager, Department Manager, District Manager, General Manager (GM), Operations Director, Operations General Manager (Operations GM), Operations Manager, Plant Superintendent, Store Manager

Skills You'll Need

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Abilities

Oral Comprehension
Oral Expression
Written Comprehension
Written Expression
Deductive Reasoning
Problem Sensitivity
Speech Clarity
Speech Recognition
Inductive Reasoning
Information Ordering
Near Vision
Category Flexibility
Fluency of Ideas
Originality

Knowledge

Administration and Management
Customer and Personal Service
English Language
Production and Processing
Mathematics
Personnel and Human Resources
Administrative
Economics and Accounting
Sales and Marketing

Skills

Active Listening
Monitoring
Reading Comprehension
Speaking
Coordination
Critical Thinking
Management of Personnel Resources
Social Perceptiveness
Active Learning
Complex Problem Solving
Judgment and Decision Making
Persuasion
Time Management
Negotiation
Writing
Service Orientation
Management of Material Resources
Systems Analysis
Systems Evaluation
Instructing
Learning Strategies
Management of Financial Resources

Technology Skills

Enterprise resource planning ERP software
Data base user interface and query software
Customer relationship management CRM software
Operating system software
Business intelligence and data analysis software
Analytical or scientific software
Electronic mail software
Accounting software
Video creation and editing software
Cloud-based data access and sharing software
Word processing software
Human resources software
Web page creation and editing software
Project management software
Financial analysis software
Sales and marketing software
Time accounting software
Internet browser software
Presentation software
Medical software
Graphics or photo imaging software
Development environment software
Computer aided manufacturing CAM software
Enterprise application integration software
Data base management system software
Transaction security and virus protection software
Data mining software
Spreadsheet software
Metadata management software
Geographic information system
Content workflow software
Configuration management software
Enterprise system management software
Network monitoring software
Access software
Object oriented data base management software
Document management software
Desktop communications software
Communications server software
Desktop publishing software
Facilities management software
Transaction server software
Office suite software
Instant messaging software
Computer aided design CAD software
Data base reporting software
Object or component oriented development software
Backup or archival software
Materials requirements planning logistics and supply chain software
Cloud-based management software
Industrial control software
Process mapping and design software
Information retrieval or search software
Point of sale POS software
Calendar and scheduling software
Inventory management software

Tools

Magnetic stripe readers and encoders
Security cameras
Photocopiers
Mobile phones
Scanners
Notebook computers
Hand trucks or accessories
Personal digital assistant PDAs or organizers
Point of sale POS terminal
Surface testers
Temperature and humidity walk in environmental chamber
Desktop calculator
Spectrometers
Digital cameras
Desktop computers
Personal computers
High vacuum equipment