Careers > Lodging Managers

Lodging Managers

$61.91K Median Salary 5.8K Job Openings (Annual Projection) 8.5% Job Growth

Find Colleges for this Career Find Certificates for this Career

About This Career

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Reported Job Titles

Bed and Breakfast Innkeeper, Front Desk Manager, Front Office Director, Front Office Manager, Guest Relations Manager, Guest Services Manager, Hotel Manager, Night Manager, Resort Manager, Rooms Director

Career data shown for:

Skills You'll Need

Click on skills to find related courses.

Abilities

Oral Expression

Oral Comprehension

Problem Sensitivity

Speech Clarity

Speech Recognition

Written Comprehension

Written Expression

Information Ordering

Deductive Reasoning

Fluency of Ideas

Inductive Reasoning

Mathematical Reasoning

Originality

Category Flexibility

Near Vision

Flexibility of Closure

Selective Attention

Knowledge

Administration and Management

English Language

Personnel and Human Resources

Customer and Personal Service

Mathematics

Sales and Marketing

Administrative

Computers and Electronics

Economics and Accounting

Public Safety and Security

Education and Training

Communications and Media

Psychology

Skills

Active Listening

Service Orientation

Management of Personnel Resources

Social Perceptiveness

Speaking

Coordination

Negotiation

Reading Comprehension

Writing

Active Learning

Complex Problem Solving

Critical Thinking

Instructing

Judgment and Decision Making

Monitoring

Persuasion

Time Management

Learning Strategies

Systems Evaluation

Systems Analysis

Management of Material Resources

Technology Skills

Electronic mail software

Presentation software

Facilities management software

Spreadsheet software

Point of sale POS software

Enterprise resource planning ERP software

Customer relationship management CRM software

Office suite software

Word processing software

Financial analysis software

Time accounting software

Data base user interface and query software

Web page creation and editing software

Accounting software

Tools

Magnetic stripe readers and encoders

Notebook computers

Cash registers

Premise branch exchange PBX systems

Portable data input terminals

Special purpose telephones

Desktop calculator

Desktop computers

Personal computers

Voice mail systems

Abilities

Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Near Vision: The ability to see details at close range (within a few feet of the observer).
Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Selective Attention: The ability to concentrate on a task over a period of time without being distracted.

Knowledge

Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Communications and Media: Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Skills

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Coordination: Adjusting actions in relation to others' actions.
Negotiation: Bringing others together and trying to reconcile differences.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Instructing: Teaching others how to do something.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Persuasion: Persuading others to change their minds or behavior.
Time Management: Managing one's own time and the time of others.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Management of Material Resources: Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Technology Skills

Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Presentation software: Microsoft PowerPoint
Facilities management software: Maintenance management software
Spreadsheet software: Microsoft Excel
Point of sale POS software: Smart card management software
Enterprise resource planning ERP software: Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft; Oracle PeopleSoft Financials; SAP software
Customer relationship management CRM software: Blackbaud The Raiser's Edge; Microsoft Dynamics; Salesforce.com Salesforce CRM
Office suite software: Microsoft Office software
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word
Financial analysis software: Delphi Technology
Time accounting software: Timekeeping software
Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Web page creation and editing software: Facebook; Google Sites; LinkedIn; Social media sites
Accounting software: Billing software; Bookkeeping software; Intuit QuickBooks; Sage 50 Accounting