Careers > Postmasters and Mail Superintendents

Postmasters and Mail Superintendents

$82.76K Median Salary 800 Job Openings (Annual Projection) -7.6% Job Growth

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About This Career

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Reported Job Titles

Delivery Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Distribution Operations Supervisor, Mail Delivery Supervisor, Postal Supervisor, Postmaster, Postmaster Relief (PMR), Remote Encoding Center Manager, Remote Encoding Operations Supervisor

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Skills You'll Need

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Abilities

Oral Comprehension

Oral Expression

Written Comprehension

Deductive Reasoning

Speech Clarity

Speech Recognition

Inductive Reasoning

Problem Sensitivity

Information Ordering

Near Vision

Category Flexibility

Written Expression

Flexibility of Closure

Fluency of Ideas

Originality

Selective Attention

Knowledge

Administration and Management

Public Safety and Security

English Language

Production and Processing

Customer and Personal Service

Education and Training

Administrative

Mathematics

Personnel and Human Resources

Computers and Electronics

Transportation

Law and Government

Psychology

Economics and Accounting

Skills

Active Listening

Coordination

Reading Comprehension

Social Perceptiveness

Speaking

Time Management

Management of Personnel Resources

Critical Thinking

Monitoring

Negotiation

Learning Strategies

Service Orientation

Active Learning

Instructing

Judgment and Decision Making

Persuasion

Writing

Complex Problem Solving

Systems Analysis

Technology Skills

Spreadsheet software

Presentation software

Data base user interface and query software

Human resources software

Electronic mail software

Enterprise resource planning ERP software

Procurement software

Facilities management software

Office suite software

Operating system software

Word processing software

Time accounting software

Internet browser software

Map creation software

Point of sale POS software

Tools

Franking or postage machines

Postal scales

Bar code reader equipment

Tape measures

Scanners

Time stamping machines

Sorters

Magnetic stripe readers and encoders

Video monitors

Stamp canceling machines

Delivery trucks

Alarm systems

Cash registers

Signal Flare

Laser printers

Point of sale POS terminal

Time card or time clock machine accessories

Special purpose telephones

Personal computers

Tablet computers

Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision: The ability to see details at close range (within a few feet of the observer).
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Written Expression: The ability to communicate information and ideas in writing so others will understand.
Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Selective Attention: The ability to concentrate on a task over a period of time without being distracted.

Knowledge

Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Transportation: Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Skills

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination: Adjusting actions in relation to others' actions.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Time Management: Managing one's own time and the time of others.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Negotiation: Bringing others together and trying to reconcile differences.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Service Orientation: Actively looking for ways to help people.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Instructing: Teaching others how to do something.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Persuasion: Persuading others to change their minds or behavior.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Technology Skills

Spreadsheet software: Microsoft Excel
Presentation software: Microsoft PowerPoint
Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Human resources software: ADP Workforce Now
Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Enterprise resource planning ERP software: Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft; Oracle PeopleSoft Financials; SAP software
Procurement software: Purchasing software
Facilities management software: Maintenance management software
Office suite software: Microsoft Office software
Operating system software: Microsoft Windows
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word
Time accounting software: Timekeeping software
Internet browser software: Web browser software
Map creation software: ESRI Site Scan for ArcGIS; OpenDroneMap
Point of sale POS software: Smart card management software