Careers > First-Line Supervisors of Food Preparation and Serving Workers

First-Line Supervisors of Food Preparation and Serving Workers

$37.05K Median Salary 167.2K Job Openings (Annual Projection) 20.8% Job Growth

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About This Career

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

Reported Job Titles

Cafeteria Manager, Dietary Supervisor, Food and Nutrition Services Supervisor, Food Production Supervisor, Food Service Director, Food Service Manager, Food Service Supervisor, Kitchen Manager, Kitchen Supervisor

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Skills You'll Need

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Abilities

Oral Comprehension

Oral Expression

Deductive Reasoning

Problem Sensitivity

Speech Clarity

Speech Recognition

Written Comprehension

Far Vision

Inductive Reasoning

Information Ordering

Near Vision

Time Sharing

Arm-Hand Steadiness

Category Flexibility

Fluency of Ideas

Mathematical Reasoning

Number Facility

Selective Attention

Visualization

Knowledge

Customer and Personal Service

Food Production

Production and Processing

Administration and Management

English Language

Personnel and Human Resources

Education and Training

Mathematics

Sales and Marketing

Administrative

Public Safety and Security

Skills

Coordination

Monitoring

Speaking

Active Listening

Service Orientation

Instructing

Management of Personnel Resources

Reading Comprehension

Social Perceptiveness

Critical Thinking

Persuasion

Complex Problem Solving

Judgment and Decision Making

Learning Strategies

Management of Financial Resources

Systems Evaluation

Time Management

Active Learning

Mathematics

Negotiation

Systems Analysis

Technology Skills

Spreadsheet software

Word processing software

Point of sale POS software

Accounting software

Human resources software

Data base user interface and query software

Inventory management software

Electronic mail software

Computer based training software

Enterprise resource planning ERP software

Communications server software

Desktop publishing software

Procurement software

Office suite software

Financial analysis software

Presentation software

Project management software

Calendar and scheduling software

Tools

Bar code reader equipment

Point of sale POS terminal

Point of sale payment terminal

Paging controllers

Notebook computers

Magnetic stripe readers and encoders

Point of sale POS receipt printers

Cash registers

Desktop computers

Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Speech Clarity: The ability to speak clearly so others can understand you.
Speech Recognition: The ability to identify and understand the speech of another person.
Written Comprehension: The ability to read and understand information and ideas presented in writing.
Far Vision: The ability to see details at a distance.
Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision: The ability to see details at close range (within a few feet of the observer).
Time Sharing: The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.
Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem.
Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.
Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Food Production: Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

Coordination: Adjusting actions in relation to others' actions.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking: Talking to others to convey information effectively.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Instructing: Teaching others how to do something.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Persuasion: Persuading others to change their minds or behavior.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Financial Resources: Determining how money will be spent to get the work done, and accounting for these expenditures.
Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Time Management: Managing one's own time and the time of others.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Mathematics: Using mathematics to solve problems.
Negotiation: Bringing others together and trying to reconcile differences.
Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Technology Skills

Spreadsheet software: Microsoft Excel
Word processing software: 3M Post-it App; Evernote; Google Docs; Microsoft Word
Point of sale POS software: Smart card management software
Accounting software: Billing software; Bookkeeping software; Intuit QuickBooks; Sage 50 Accounting
Human resources software: ADP Workforce Now
Data base user interface and query software: Blackboard software; Database software; Microsoft Access; Yardi software
Inventory management software: Assisi Software Assisi Inventory
Electronic mail software: IBM Notes; Microsoft Exchange; Microsoft Outlook
Computer based training software: BrainTrain IVA+Plus; Language arts educational software; Math educational software
Enterprise resource planning ERP software: Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft; Oracle PeopleSoft Financials; SAP software
Communications server software: IBM Domino
Desktop publishing software: Adobe Systems Adobe InDesign; Microsoft Publisher
Procurement software: Purchasing software
Office suite software: Microsoft Office software
Financial analysis software: Delphi Technology
Presentation software: Microsoft PowerPoint
Project management software: Mavenlink; Microsoft Project
Calendar and scheduling software: Appointment scheduling software