Careers > First-Line Supervisors of Retail Sales Workers

First-Line Supervisors of Retail Sales Workers

$45.25K Median Salary 131.8K Job Openings (Annual Projection) -6.5% Job Growth

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About This Career

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Reported Job Titles

Bakery Manager, Delicatessen Manager, Department Manager, Department Supervisor, Grocery Manager, Key Carrier, Meat Department Manager, Parts Sales Manager, Shift Manager, Store Manager

Skills You'll Need

Click on skills to find related courses.

Abilities

Oral Comprehension
Oral Expression
Speech Clarity
Speech Recognition
Problem Sensitivity
Deductive Reasoning
Information Ordering
Near Vision
Category Flexibility
Fluency of Ideas
Inductive Reasoning
Originality
Selective Attention
Written Comprehension
Written Expression

Knowledge

Customer and Personal Service
Administration and Management
Sales and Marketing
English Language
Education and Training
Computers and Electronics
Mathematics
Personnel and Human Resources
Administrative
Economics and Accounting

Skills

Active Listening
Service Orientation
Speaking
Coordination
Critical Thinking
Monitoring
Social Perceptiveness
Instructing
Management of Personnel Resources
Negotiation
Persuasion
Judgment and Decision Making
Time Management
Active Learning
Complex Problem Solving
Learning Strategies
Reading Comprehension
Systems Analysis
Systems Evaluation
Writing

Technology Skills

Data base user interface and query software
Video creation and editing software
Point of sale POS software
Enterprise resource planning ERP software
Business intelligence and data analysis software
Time accounting software
Graphics or photo imaging software
Human resources software
Analytical or scientific software
Web page creation and editing software
Calendar and scheduling software
Electronic mail software
Desktop publishing software
Customer relationship management CRM software
Cloud-based data access and sharing software
Operating system software
Word processing software
Financial analysis software
Project management software
Spreadsheet software
Accounting software
Document management software
Video conferencing software
Office suite software
Data base management system software
Computer aided design CAD software
Sales and marketing software
Object or component oriented development software
Presentation software
Data mining software
Inventory management software
Process mapping and design software
Internet browser software

Tools

Magnetic stripe readers and encoders
Electronic funds transfer point of sale equipment
Security cameras
Point of sale payment terminal
Bar code reader equipment
Security tags
Personal digital assistant PDAs or organizers
Point of sale POS terminal
Adjustable widemouth pliers
Laser fax machine
Video cassette players or recorders
Ladders
Screwdrivers
Cash registers
Laser printers
Desktop computers
Adjustable wrenches
Personal computers